4 September 2018
Solihull's Green Councillors have criticised the Council's response to thousands of households' brown bins splitting.
Hundreds, sometimes thousands, of these have been breaking every week for several months and the the Council has been slow to react. This has lead to huge delays in getting replacements, with broken bins hanging around our streets for months in some cases. At the time of writing, the waiting time for replacement is around 7 weeks!
Shirley West Green Councillor, Tim Hodgson, has called for an internal investigation at the Council to find out why people were so badly let down for so long and for the Council to learn lessons from this debacle.
To start with, residents weren't being told what was going on and were getting stuck in queues on the phone to order replacement bins. Stickers are now being placed on broken bins when crews find them and replacements are being ordered automatically at last but this should have happened far sooner.
The situation is changing all the time. You can find out the latest on the Council's website.